Terms of service

Effective Date: July 2026
Last Updated: July 2026

Welcome to LevelPep, a brand of IllumiBuddy Co. These Terms of Service ("Terms") govern your access to and use of www.levelpep.com, including all products, services, content, features, and information available through our website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website or purchase products from us.

1. Eligibility

By using this website or placing an order, you represent and warrant that you are at least 18 years of age or the age of legal majority in your jurisdiction and have the legal authority to enter into these Terms.

2. Research Use Only

Unless otherwise expressly stated, all products offered by LevelPep are sold exclusively for laboratory research purposes.

Products are not intended for human consumption, veterinary use, clinical use, or to diagnose, treat, cure, or prevent any disease.

It is the purchaser's responsibility to ensure that products are purchased, possessed, and used in compliance with all applicable federal, state, and local laws and regulations.

3. Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that all information on the website is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Orders

All orders are subject to acceptance and availability.

LevelPep reserves the right to:

Refuse or cancel any order.
Limit quantities purchased.
Discontinue products.
Correct pricing or product description errors.
Verify customer information before processing an order.

If an order is canceled after payment has been received, any approved refund will be issued to the original payment method.

5. Pricing

Prices are listed in U.S. Dollars unless otherwise stated.

Prices, promotions, and product availability may change without notice.

Applicable taxes and shipping charges will be calculated during checkout where required.

6. Payment

Payment must be successfully authorized before an order is processed and shipped.

We reserve the right to decline or cancel transactions that cannot be verified or that appear fraudulent.

7. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

LevelPep is not responsible for shipping delays caused by carriers, customs, weather, holidays, incorrect shipping information, or other circumstances beyond our reasonable control.

Risk of loss passes to the customer upon delivery to the shipping address provided.

8. Returns & Refunds

Please review our Return & Refund Policy, which is incorporated into these Terms by reference.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Trademarks
Product names
Images
Graphics
Product photography
Videos
Website design
Text
Source code
Branding

is owned by or licensed to LevelPep and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, displayed, or used without prior written permission.

10. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Interfere with website functionality or security.
Upload malicious software or code.
Violate applicable laws or regulations while using our website.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Disclaimer

The website and its contents are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, LevelPep disclaims warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by applicable law, LevelPep shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the website or products purchased through the website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Indemnification

You agree to indemnify and hold harmless LevelPep, IllumiBuddy Co., and their owners, officers, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or your misuse of the website or products.